Privacy Policy

Last updated: March 1, 2026

DropWarden is a competitor stock intelligence platform for Shopify stores.

1. Introduction

DropWarden ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our stock intelligence platform ("the Service"). By using the Service, you agree to the practices described in this policy.

2. What Data We Collect

We collect the following categories of personal data:

Account Information

• Full name (display name)
• Email address
• Profile photo (if signing in with Google)
• Account creation date
• Subscription tier

Usage Data

• Store URLs you choose to track
• Alert configurations and notification preferences
• Alert history and delivery records

Third-Party Store Data

• Product listings, pricing, and stock availability from publicly accessible Shopify storefronts
• This data relates to stores you track and does not include personal data of those stores' customers

3. How We Use Your Data

• To provide and maintain the Service, including stock tracking and analytics
• To authenticate your identity and manage your account
• To send you alerts and notifications based on your configured preferences
• To process subscription payments and manage billing
• To improve the Service and develop new features
• To comply with legal obligations

4. Legal Basis for Processing

• Contract: Processing necessary to provide the Service you have subscribed to
• Consent: Where you have given explicit consent
• Legitimate Interest: To improve the Service, prevent fraud, and ensure security
• Legal Obligation: Where we are required to process data by law

5. Data Storage and Security

Your data is stored securely using Google Cloud Platform (Firebase) infrastructure with encryption in transit and at rest, Firebase Authentication, and security rules restricting data access to authorised users.

6. Third-Party Services

• Google Firebase: Authentication, database, and hosting
• Google Cloud Platform: Cloud Functions and infrastructure
• Google Sign-In: Optional OAuth authentication

7. Cookies

We use only essential cookies required for the Service to function, including authentication cookies and cookie consent preferences. We do not use advertising, tracking, or analytics cookies.

8. Your Rights

Under the UK GDPR and the General Data Protection Regulation, you have the right to access, rectify, erase, port, restrict, and object to the processing of your data. To exercise these rights, visit your Account Settings or contact us at privacy@dropwarden.com.

9. Data Retention

We retain your data for as long as your account is active. When you delete your account, all personal data is permanently removed within 30 days.

10. Contact Us

Email: privacy@dropwarden.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

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